Return & Refund Policy

At The Luxury Watches (TLW), we want you to be satisfied with your purchase.

1. Return Period
   Eligible products may be returned within [X] days of delivery. The product must be unused, undamaged, and in its original packaging.
2. Return Eligibility
   Returns are subject to the product's return eligibility and the applicable supplier's return policy. Some products may not be eligible for return.
3. Damaged or Incorrect Products
   If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and clear photos of the product.
4. Refunds
   Once the returned product is received and approved, the eligible refund will be processed to the original payment method. Processing time may vary depending on the payment provider.
5. Return Shipping
   Return shipping costs may be the customer's responsibility unless the product is damaged, defective, or incorrectly supplied.
6. Non-Returnable Items
   Products that have been used, damaged by the customer, altered, or returned without the required packaging may not be eligible for a refund.
7. How to Request a Return
   To request a return or refund, contact us through theluxurywatches.in with your order number and reason for the request.